Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with their needs and provide product knowledge in a retail environment.
- Company: Join the UK's leading retailer of motoring and cycling products and services.
- Benefits: Enjoy discounts, wellness support, and flexible pay options while working part-time.
- Why this job: Be part of a growing company focused on motoring services and electric mobility.
- Qualifications: Customer service experience is preferred; a proactive attitude is essential.
- Other info: Flexible hours with opportunities for career development and training.
Overview
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
#J-18808-Ljbffr
Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Understanding the range of motoring and cycling products will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you become more comfortable with addressing customer needs and showcasing your problem-solving abilities.
✨Tip Number 3
Be prepared to discuss your previous experiences in customer-focused roles during the interview. Highlight specific examples where you successfully met customer needs or achieved sales targets to showcase your suitability for the position.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for retail and customer service shine through.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail sales. Use specific examples that demonstrate your ability to meet customer needs and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention any relevant experience and how it aligns with the responsibilities of a Customer Sales Advisor.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving skills. Provide examples of how you've successfully resolved customer issues in the past, as this is crucial for the role.
Show Enthusiasm for the Brand: Express your enthusiasm for the company and its products in your application. Research Halfords and mention specific products or services you admire, showing that you're genuinely interested in being part of their team.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, as this role heavily relies on understanding and meeting customer needs.
✨Demonstrate Product Knowledge
Even if you’re not yet familiar with their specific products, do some research beforehand. Showing that you’ve taken the initiative to learn about their offerings will impress the interviewers and demonstrate your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you successfully resolved a customer issue or achieved a sales target, and be ready to discuss them.
✨Express Your Career Ambitions
Since the company invests in training and career development, share your aspirations and how you see yourself growing within the organisation. This shows that you’re not just looking for a job, but a long-term career path.
