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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while promoting our products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible pay options like Wagestream.
- Why this job: Be part of a growing team focused on innovation and customer satisfaction.
- Qualifications: Customer service experience is preferred; a proactive attitude is essential.
- Other info: We embrace diversity and encourage all backgrounds to apply!
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills in your conversations. Whether it’s through networking or during the interview, share specific examples of how you've successfully resolved customer issues or enhanced their experience.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the role requires working on a rota basis, highlighting your willingness to work weekends and varied hours can set you apart from other candidates.
✨Tip Number 4
Research the company culture and values at Halfords. Understanding their commitment to inclusivity and employee development can help you align your answers with what they’re looking for in a candidate.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail sales. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer support.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your proactive approach to helping customers and problem-solving abilities.
Showcase Your Availability: Clearly state your availability to work on a rota basis, including weekends. This shows your flexibility and willingness to meet the company's scheduling needs.
Highlight Training and Development: Mention any previous training or development you've undertaken in customer service or sales. Emphasise your eagerness to learn and grow within the company, aligning with their commitment to colleague development.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in a retail or sales environment.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved customer issues. Employers value candidates who can think on their feet and find solutions quickly.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. This is a common practice to assess how you would interact with customers and demonstrate products effectively.
✨Express Your Availability
Since the role requires working on a rota basis, including weekends, be clear about your availability. Showing flexibility can make you a more attractive candidate.
