Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and assist in sales.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible pay options.
- Why this job: Be part of a growing team focused on innovation and customer satisfaction.
- Qualifications: Customer service experience preferred; proactive attitude and problem-solving skills required.
- Other info: Inclusive workplace welcoming diverse applicants; training provided for career development.
Customer Sales Advisor
Job no: 563014
Work type: Part time, 12 hours per week
Site: Lowestoft, North Key Retail Park
Categories: Retail Colleagues
Location: Suffolk
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you\’ve worked in another customer focused sales environment, we\’re likely to be a great fit for each other.
You\’re already a legend at quick and efficient working, and we\’ll give you the product knowledge and skills training you need to wow every customer. You\’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it\’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\’re the UK\’s leading retailer of motoring and cycling products and services, and the UK\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
We are an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
#J-18808-Ljbffr
Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also impress your potential employers during any discussions.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it’s through networking or during the interview process, demonstrating a proactive approach to understanding and meeting customer needs can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with sales targets. Even if you haven’t worked in retail, think about times when you’ve had to meet goals in other roles and how you achieved them. This will highlight your ability to drive sales.
✨Tip Number 4
Flexibility is key! Make sure to express your availability for various shifts, including weekends. Employers appreciate candidates who are willing to work around their scheduling needs, especially in a retail environment.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail sales. Use specific examples to demonstrate your skills in problem-solving and understanding customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention any previous sales targets you've achieved and how you can contribute to the team at Halfords.
Highlight Availability: Clearly state your availability to work on a rota basis, including weekends. This shows your flexibility and willingness to meet the company's scheduling needs.
Show Enthusiasm for Training: Express your eagerness to learn and develop your skills through the training provided. Mention how this aligns with your career ambitions, whether in retail or another area.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in retail or sales environments.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved customer issues. Employers value candidates who can think on their feet and find solutions quickly.
✨Express Your Enthusiasm for the Role
Let your passion for customer interaction and sales shine through. Show that you're excited about the opportunity to work with customers and help them find the right products.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical customer service scenarios. Practice responding to these types of questions to demonstrate your proactive approach and understanding of customer needs.
