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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while promoting our products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of financial perks.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: Flexible working hours and excellent career development opportunities await you.
The predicted salary is between 11 - 13 £ per hour.
Age 21+ £13.31 per hour Under 21 £11.10 per hour
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To Be Successful In This Role You Will Need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits:
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Crawley employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Prepare to discuss how you've tackled challenges in previous roles. This is key for showing you can handle the fast-paced environment we thrive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Halfords!
We think you need these skills to ace Customer Sales Advisor in Crawley
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in delivering great customer service. Whether it's retail or another sales environment, we want to see how you've wowed customers in the past!
Be Proactive and Problem-Solving: In your application, share examples of how you've proactively helped customers and tackled any challenges. We love candidates who can think on their feet and find solutions!
Tailor Your Application: Don’t just send a generic application! Make it personal by aligning your skills and experiences with what we’re looking for in a Customer Sales Advisor. Show us why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Stuff
Brush up on your customer service skills before the interview. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.
✨Show Off Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles. Whether it was resolving a customer complaint or meeting a sales target, having a few solid examples ready will demonstrate your proactive approach and ability to think on your feet.
✨Be Ready to Talk Sales
Since this role involves achieving sales targets, be prepared to discuss your experience with sales. Think about times when you successfully met or exceeded targets and what strategies you used. This will highlight your capability to contribute to the team’s success.
✨Ask Questions That Matter
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities available or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
