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For Companies At a Glance
- Tasks: Engage with customers and provide exceptional service while promoting our products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of employee perks.
- Why this job: Be part of an exciting growth journey in a dynamic retail environment.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Flexible working hours and opportunities for career development await you.
The predicted salary is between 12 - 16 £ per hour.
Got a knack with customers? Ideally, you already have retail sales experience, but if you've worked in another customer‐focused sales environment, we're likely to be a great fit for each other. You're already a legend at quick and efficient working, and we'll give you the product knowledge and skills training you need to wow every customer. You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to develop your career, so whatever path you want to follow and whatever pace you want to progress, we will support you to make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
To Be Successful In This Role You Will Need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24/7
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes with significant reductions
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – access up to 30% of your pay as you earn it and save automatically
- Health Cash Plan – claim cash back towards healthcare costs and access to health and well‐being services
We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Clacton-on-Sea employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Clacton-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience aligns with their values. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences that showcase your problem-solving skills and proactive approach. We want to see how you can wow customers!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the opportunity to join the team at Halfords.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Advisor in Clacton-on-Sea
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the role. Use keywords from the job description to show us you're a perfect fit.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share what makes you unique and why you’re excited about joining our team at Halfords.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor role.
✨Demonstrate Product Knowledge
Even if you haven't worked with their specific products before, do some research on what they sell. Familiarise yourself with common products and services in the motoring and cycling sectors. Being able to discuss these confidently will impress your interviewers.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in previous roles. Think of specific situations where you identified a customer's need and provided a solution. This will highlight your proactive approach, which is essential for success in this position.
✨Be Ready for Rota Questions
Since the role requires availability on a rota basis, be prepared to discuss your flexibility. Have a clear idea of your availability and be honest about it. Showing that you're willing to work weekends or varied hours can set you apart from other candidates.
