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- Tasks: Lead a dynamic team in delivering top-notch customer service and driving business success.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products.
- Why this job: Be part of an exciting growth journey in the automotive industry with great career progression.
- Qualifications: Experience in management or mechanics, with strong leadership and customer service skills.
- Other info: Access to training, health benefits, and a supportive, inclusive workplace.
The predicted salary is between 30000 - 35000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres, upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you'll play a pivotal role in driving the centre's success.
Ready for the next step in management with the UK's largest automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer's journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment, as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don't delay, apply today!
Maximum amount: £30,893 per annum
Average uncapped bonus of £7,100 per year (with potential to earn more)
5 days a week (This centre is closed on a Sunday)
Earn extra with our refer a friend scheme. T&Cs apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we're looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Locations
Assistant Manager (Congleton) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Congleton)
✨Tip Number 1
Get to know the company! Research Halfords Garage Services and understand their values, mission, and what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the role. We want you to shine and show off your skills in leading a team and driving customer satisfaction!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’re the perfect fit for the Assistant Manager role at Halfords.
We think you need these skills to ace Assistant Manager (Congleton)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Halfords Garage Services team and making a difference in customer experience.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience. Focus on your hands-on mechanic skills or any management experience you've had. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Halfords!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Experience Focus
Since this role is all about enhancing customer satisfaction, think of specific examples where you've successfully improved customer experiences in previous roles. Prepare to share these stories during the interview to demonstrate your commitment to putting customers first.
✨Show Leadership Skills
As an Assistant Manager, you'll be expected to lead and develop your team. Think of instances where you've coached or trained colleagues effectively. Highlight your leadership style and how you can motivate others to achieve their best, especially in a busy workshop environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s goals, the Fusion centre's operations, and how they measure success. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
