Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers, managing bookings and solving their technical queries.
- Company: Leading UK automotive service provider with a focus on customer care.
- Benefits: Competitive salary, uncapped bonuses, discounts, pension scheme, and extensive healthcare support.
- Why this job: Join an inclusive team and make a real difference in customer experiences.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Great growth opportunities in a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK automotive service provider is seeking a Customer Service Advisor for their Cheltenham location. In this role, you will be the welcoming face for customers, managing job bookings and addressing their technical concerns.
The position offers competitive salary, growth opportunities, and a variety of benefits including discounts, pension scheme, and extensive healthcare support.
If you are passionate about providing top-notch customer service and want to be part of an inclusive team, apply now!
Customer Service Advisor - Auto Care, Uncapped Bonus in Cheltenham employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Auto Care, Uncapped Bonus in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and services so you can chat confidently about how you fit into their team. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your customer service scenarios. Think about common issues customers face in the automotive world and how you'd handle them. This will help you shine during interviews and show off your problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Auto Care, Uncapped Bonus in Cheltenham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our commitment to top-notch service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how your background fits with the role of a Customer Service Advisor in the automotive sector, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, do some homework on the automotive service provider. Understand their services, values, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure satisfaction. Be ready to discuss how you handle difficult situations with grace.
✨Familiarise Yourself with Technical Terms
Since you'll be addressing technical concerns, brush up on basic automotive terminology. Even if you're not a mechanic, understanding common terms can help you communicate effectively with customers and show that you're eager to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
