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For Companies At a Glance
- Tasks: Deliver exceptional customer service and help customers find what they need.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Be part of a growing team making a real impact in the community.
- Qualifications: Experience in customer service and a proactive attitude are key.
- Other info: Inclusive workplace with opportunities for everyone to thrive.
The predicted salary is between 25 - 30 £ per hour.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Retail
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Cheadle employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Cheadle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Show off your problem-solving skills! Prepare to discuss how you've tackled challenges in previous roles. Employers love candidates who can think on their feet and find solutions, especially in a retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Halfords family. Don’t hesitate – take the leap and submit your application today!
We think you need these skills to ace Customer Sales Advisor in Cheadle
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you've got in delivering great customer service. We want to see how you've gone above and beyond for customers in the past!
Be Proactive and Problem-Solving: Let us know about times when you've taken the initiative to help customers or solved a tricky problem. This shows us that you’re not just waiting for things to happen, but actively making a difference!
Tailor Your Application: Make sure your application speaks directly to the role of Customer Sales Advisor. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our Halfords family!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific situations where you successfully solved a problem for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive approach and ability to handle challenges effectively.
✨Understand the Sales Targets
Familiarise yourself with sales targets and how they work in a retail environment. Be ready to talk about any experience you have in achieving sales goals, even if it’s from a different job. Showing that you’re results-driven can really set you apart.
✨Be Ready for Rota Questions
Since the role requires availability on a rota basis, be prepared to discuss your flexibility. Think about your schedule and how you can accommodate weekend shifts. Being open about your availability shows commitment and willingness to contribute to the team.
