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- Tasks: Lead a dynamic workshop team to deliver top-notch technical solutions and customer service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be part of an exciting growth journey in motoring services and electric mobility.
- Qualifications: Level 3 in Light Vehicle Maintenance and proven leadership skills required.
- Other info: Great career development opportunities and a positive, inclusive culture.
The predicted salary is between 33000 - 40000 £ per year.
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
Benefits:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
Key Responsibilities:
- Lead the Workshop team to deliver technical solutions promptly.
- Collaborate with the Front of House team to ensure seamless customer service.
- Allocate jobs based on technical requirements and customer demand.
- Conduct daily huddles to keep the team informed and motivated.
- Inspire and mentor the team to develop their technical skills.
- Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities:
- Understand customer demand and manage the team to exceed expectations.
- Communicate clearly with customers about work options and implications.
- Maximize team performance against sales and customer service targets.
- Ensure compliance with Health & Safety and quality standards.
- Support team engagement and bring Halfords Values to life.
Skills & Experience:
- Level 3 in Light Vehicle Maintenance or equivalent experience.
- Proven leadership and mentoring skills.
- Excellent communication and organisational abilities.
- Strong track record of meeting targets and building relationships.
- Experience with compliance standards and in-house systems.
- Valid driving license.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Retail
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Workshop Manager - Charlton employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager - Charlton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Workshop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. Think about how you can showcase your experience in managing teams and exceeding targets, as these are key for the Workshop Manager position at Halfords.
✨Tip Number 3
Don’t forget to research Halfords! Familiarise yourself with their values and recent developments in the business. This will not only help you stand out in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance of landing that Workshop Manager gig! It’s the quickest way to get your application in front of the right people and shows you’re serious about joining the Halfords family.
We think you need these skills to ace Workshop Manager - Charlton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Manager role. Highlight your leadership experience and any relevant technical qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your values align with Halfords. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s exceeding targets or leading a successful project, let us know how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our dynamic team at Halfords!
How to prepare for a job interview at Halfords
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Manager role at Halfords. Familiarise yourself with the key responsibilities and accountabilities listed in the job description. This will help you articulate how your skills and experience align with what they’re looking for.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll be leading a team, so be prepared to discuss your leadership style and past experiences. Think of specific examples where you've inspired or mentored a team, and how you’ve driven performance. This will demonstrate your capability to lead effectively.
✨Prepare for Customer Service Scenarios
Customer service is crucial in this role, so expect questions about how you would handle various customer situations. Prepare some scenarios where you’ve successfully resolved issues or exceeded customer expectations. This will show that you can communicate clearly and manage customer demands.
✨Emphasise Compliance and Safety Knowledge
Given the importance of compliance with health and safety standards, be ready to discuss your knowledge and experience in this area. Highlight any relevant training or certifications you have, and be prepared to explain how you ensure compliance within a team setting.
