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For Companies At a Glance
- Tasks: Lead a team to success and ensure excellent customer satisfaction.
- Company: Join the UK's largest automotive service and repair business, part of the Halfords family.
- Benefits: Enjoy uncapped bonuses, discounts, and 5.6 weeks of annual leave.
- Why this job: Great career progression, training opportunities, and a chance to make an impact.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving license required.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 31065 - 38563 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £31,065 to £38,563 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager Stafford 514 - Full Time employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager Stafford 514 - Full Time
✨Tip Number 1
Showcase your leadership skills! When you get the chance to speak with us, highlight specific examples of how you've successfully led a team in the past. We love to hear about your coaching methods and how you've motivated your team to achieve high customer satisfaction.
✨Tip Number 2
Familiarize yourself with our business! Research National Tyres and Halfords, and understand our services and values. This will not only help you during the interview but also show us that you're genuinely interested in being part of our team.
✨Tip Number 3
Prepare to discuss KPIs! Since managing sales turnover and compliance standards is crucial for this role, be ready to talk about your experience with KPIs and how you've successfully met or exceeded them in previous positions.
✨Tip Number 4
Demonstrate your communication skills! Effective communication is key in this role, so practice articulating your thoughts clearly and confidently. Whether it's verbal or written, showing us that you can communicate well will set you apart from other candidates.
We think you need these skills to ace Centre Manager Stafford 514 - Full Time
Some tips for your application 🫡
Highlight Leadership Skills: Make sure to emphasize your leadership and team management experience in your application. Provide specific examples of how you've successfully led a team in the automotive or a similar industry.
Showcase Customer Satisfaction Experience: Detail your experience in delivering high customer satisfaction. Mention any relevant metrics or achievements that demonstrate your ability to enhance the customer journey.
Demonstrate Communication Skills: Since excellent communication skills are crucial for this role, include examples of how you've effectively communicated with your team and customers, both verbally and in writing.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the job listing to ensure your application stands out and shows you understand the role's requirements.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Demonstrate Customer Focus
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific instances where you went above and beyond to enhance the customer journey.
✨Know Your KPIs
Familiarize yourself with key performance indicators relevant to the automotive industry. Be prepared to discuss how you've managed KPIs in previous roles and how you plan to drive business performance.
✨Prepare for Compliance Questions
Since compliance with health and safety standards is important, be ready to discuss your experience in this area. Think of examples where you ensured compliance and maintained a safe working environment.
