Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and enhance customer satisfaction in the automotive industry.
- Company: Join the UK's largest automotive service and repair business, National Tyres, now part of Halfords.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and extensive career progression opportunities.
- Why this job: Make a real impact while advancing your career in a supportive and inclusive environment.
- Qualifications: Strong leadership skills and experience in customer satisfaction within the automotive sector.
- Other info: Access to training, health benefits, and a vibrant workplace culture.
The predicted salary is between 38000 - 42000 £ per year.
Centre Manager – Scarborough
Halfords is looking for a Centre Manager to lead the team at its Scarborough location. You will play a vital role in delivering an excellent customer journey and satisfaction while driving business performance in the UK’s largest automotive service, maintenance and repair business.
Base pay range
- £38,000 per annum
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply
Benefits
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in Autocentres and 25% off most Halfords products in retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of salary in advance
- GP Access, 364 days a year, 24/7
- Join the Share Save scheme with a 20% discount on shares
- Health Cash Plan – access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- Hybrid training plus ATA & MOT Tester Qualifications
Skills And Experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching‑based approach to team development and ability to provide in‑the‑moment training
- Experience meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written
- IT proficient, with willingness to learn in‑house systems
- Good time management
- Current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re focusing on motoring services and electric mobility. Join us and contribute to our success in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway. Halfords is committed to creating an inclusive workplace for all colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Management & Manufacturing
Industries
- Retail
#J-18808-Ljbffr
Centre Manager - Scarborough employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Scarborough
✨Tip Number 1
Get to know the company inside out! Research National Tyres and Halfords, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to leadership and customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Manager - Scarborough
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role!
Customer Satisfaction is Key: Since this role is all about providing an excellent customer journey, share specific examples of how you've delivered high customer satisfaction before. We love to see real-life stories that demonstrate your passion for customer experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key achievements stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Halfords family. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand the role of a Centre Manager and what it entails. Familiarise yourself with National Tyres' values, services, and customer satisfaction goals. This will help you demonstrate your passion for the automotive industry and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your coaching approach and how you motivate others to achieve high customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about scenarios related to customer complaints, team dynamics, or compliance standards. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training schemes, career progression opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
