At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive business performance.
- Company: Join National Tyres, the UK's largest automotive service provider, now part of Halfords.
- Benefits: Enjoy uncapped bonuses, generous leave, discounts, and health support.
- Why this job: Great career progression, training opportunities, and a chance to make an impact.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving licence required.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 34203 - 40823 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- £34,203 to £40,823 per annum
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager (Liverpool) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (Liverpool)
✨Tip Number 1
Familiarise yourself with the automotive industry, especially in areas related to service, maintenance, and repair. Understanding current trends and challenges can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer satisfaction.
✨Tip Number 3
Research National Tyres and their recent developments, especially their focus on electric mobility. This knowledge will demonstrate your genuine interest in the company and its future direction.
✨Tip Number 4
Network with current or former employees of National Tyres or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Centre Manager (Liverpool)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in the automotive industry. Use specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at National Tyres.
Highlight Relevant Skills: Emphasise your communication skills, IT proficiency, and time management abilities. These are crucial for the Centre Manager position, so provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Company: Research National Tyres and Halfords to understand their values and goals. In your application, convey your excitement about joining their team and contributing to their success story in the automotive sector.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational techniques.
✨Demonstrate Customer Focus
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific instances where you improved customer experiences or resolved issues effectively.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the automotive industry. Be prepared to discuss how you've met or exceeded sales targets and compliance standards in previous roles.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, training opportunities, and future growth plans. This shows your genuine interest in the role and the company.