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- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in an Autocentre.
- Company: Join Halfords, the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, and a generous uncapped bonus scheme.
- Why this job: Be part of a thriving company focused on motoring services and electric mobility with excellent career progression.
- Qualifications: Strong leadership skills, customer-focused, and experience in the automotive industry preferred.
- Other info: We welcome diverse applicants and encourage you to apply even if you don't meet all criteria.
The predicted salary is between 30000 - 35000 £ per year.
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Salary: £30,000 - £35,000 per annum
Average uncapped bonus of £10,800 per year (with potential to earn more)
Working hours: 5 days a week
Earn extra with our refer a friend scheme. T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We’re the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager in Dingwall employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Dingwall
✨Tip Number 1
Familiarise yourself with Halfords' values and mission. Understanding what drives the company will help you align your leadership style and customer service approach with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in management roles. Engaging with current or former employees can provide insights into the company culture and expectations for a Centre Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlighting your ability to motivate and develop staff will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on the latest trends in the automotive industry, particularly around electric mobility and customer service innovations. Showing that you're knowledgeable about the sector will set you apart from other candidates.
We think you need these skills to ace Centre Manager in Dingwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in the automotive industry. Use specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at Halfords.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management abilities, and IT proficiency. These are key attributes that Halfords is looking for in a Centre Manager.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to progress your career at Halfords. Mention any specific training or qualifications you are interested in pursuing, such as the ATA & MOT Tester Qualifications.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational techniques.
✨Demonstrate Customer Focus
Halfords values customer satisfaction highly. Be ready to discuss specific instances where you enhanced the customer experience or resolved issues effectively, showcasing your commitment to service excellence.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the automotive industry. Be prepared to discuss how you've met or exceeded sales targets and compliance standards in previous roles.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression at Halfords. This shows your genuine interest in the role and the company.
