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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in the automotive industry.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and amazing discounts on products and services.
- Why this job: Drive your career forward with excellent progression opportunities and training schemes.
- Qualifications: Strong leadership skills and experience in customer satisfaction are essential.
- Other info: Be part of a rapidly growing company focused on motoring services and electric mobility.
The predicted salary is between 40000 - 43000 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
40,000 to 43,000 per annum
Average uncapped bonus of 10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
5.6 weeks annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager (Harrow) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (Harrow)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Halfords on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show your passion for the automotive industry! During interviews, share your experiences and how they relate to Halfords' mission. This will demonstrate that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Manager (Harrow)
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role!
Customer Satisfaction is Key: Since this role is all about providing an excellent customer journey, share specific examples of how you've delivered high customer satisfaction before. We love to see real-life stories that demonstrate your commitment to customer experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key achievements stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand Halfords' values and services. Familiarise yourself with their approach to customer satisfaction and team management. This will help you demonstrate your passion for the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved customer satisfaction. This will show that you have the experience and skills they’re looking for in a Centre Manager.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at Halfords and what they love about working there. This shows your interest in the company culture and helps build rapport.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Prepare by thinking through potential challenges you might face as a Centre Manager and how you would handle them. This will demonstrate your readiness for the role.
