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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and drive business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy uncapped bonuses, generous discounts, and comprehensive health and financial support.
- Why this job: This role offers career progression, training, and a chance to make a real impact in the community.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving licence required.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 29200 - 36600 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
34,203 to 40,823 per annum
Average uncapped bonus of 10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
5.6 weeks annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager (Fareham) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (Fareham)
✨Tip Number 1
Familiarise yourself with Halfords' values and mission. Understanding what drives the company will help you align your leadership style and customer service approach with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in team management and customer satisfaction during any informal conversations or networking events. This can help you build connections within the industry and potentially get a referral for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Being able to share real-life scenarios where you've improved performance or customer satisfaction will demonstrate your capability as a Centre Manager.
✨Tip Number 4
Stay updated on trends in the automotive industry, especially regarding electric mobility and customer service innovations. Showing that you're knowledgeable about current developments can set you apart from other candidates.
We think you need these skills to ace Centre Manager (Fareham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in the automotive industry. Use specific examples of how you've delivered high customer satisfaction and met compliance standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention your relevant experience and how it aligns with the role of Centre Manager at Halfords.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Highlight Your IT Proficiency: Mention any relevant IT skills or experience you have, particularly with in-house systems. This will demonstrate your willingness to learn and adapt, which is important for the role.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching approach and how you’ve driven performance.
✨Demonstrate Customer Focus
Halfords places a strong emphasis on customer satisfaction. Be ready to discuss specific instances where you've enhanced customer experiences or resolved issues effectively, showcasing your commitment to high service standards.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the automotive industry. Be prepared to discuss how you've met or exceeded sales targets and compliance standards in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Centre Manager and how you would address them, particularly in terms of team management and customer service.
