At a Glance
- Tasks: Lead a dynamic team and ensure excellent customer satisfaction in the automotive industry.
- Company: Join the UK's largest automotive service and repair business, National Tyres, now part of Halfords.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and extensive career progression opportunities.
- Why this job: Make a real impact while advancing your career in a supportive and inclusive environment.
- Qualifications: Strong leadership skills and experience in customer satisfaction within the automotive sector.
- Other info: Access to training, health benefits, and a vibrant workplace culture.
The predicted salary is between 36000 - 43200 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as a Centre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
36,000 per annum
Average uncapped bonus of 10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
5.6 weeks annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family.Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager (Bridlington) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager (Bridlington)
✨Tip Number 1
Get to know the company inside out! Research National Tyres and Halfords, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or improved customer satisfaction. We want to hear about your experiences, so be ready to share them confidently.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you're genuinely interested in the role and the company. Ask about team dynamics, training opportunities, or how they measure success in the Centre Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Halfords family. Don’t wait, take that step today!
We think you need these skills to ace Centre Manager (Bridlington)
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role!
Customer Satisfaction is Key: Since this role is all about providing an excellent customer journey, share specific examples of how you've delivered high customer satisfaction before. We love to see real-life stories that demonstrate your passion for customer experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key skills and experiences shine through. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our Halfords family. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and motivational techniques. Highlight specific instances where your leadership directly contributed to improved customer satisfaction or team performance.
✨Know the Business Inside Out
Familiarise yourself with National Tyres and its services. Understand their customer journey and what sets them apart in the automotive industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their success.
✨Demonstrate Customer-Centric Thinking
Since providing an excellent customer experience is key, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific strategies you've implemented to enhance the customer journey and how you measure success in this area.
✨Prepare for Compliance and KPIs Questions
Given the importance of compliance standards and KPIs in this role, brush up on relevant regulations and how you've met or exceeded targets in the past. Be prepared to discuss your approach to managing health and safety compliance and driving sales performance.