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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with amazing growth opportunities.
- Benefits: Enjoy 5.6 weeks of annual leave, discounts, financial planning support, and health benefits.
- Why this job: This role offers career progression, training, and a chance to make a real impact in the automotive industry.
- Qualifications: Looking for strong leadership skills, customer satisfaction experience, and a valid driving license.
- Other info: We embrace diversity and encourage everyone to apply, even if you don't meet all criteria.
The predicted salary is between 33207 - 39634 £ per year.
Brilliant at leading a team?
Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £31,827 to £38,617 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarize yourself with the automotive industry, especially in areas related to customer service and team management. Understanding the latest trends and challenges can help you stand out during discussions.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss your coaching techniques and how they led to improved performance.
✨Tip Number 3
Research Halfords' values and recent initiatives, particularly in customer satisfaction and business performance. This knowledge will allow you to align your answers with their goals during the interview.
✨Tip Number 4
Prepare to discuss your experience with KPIs and compliance standards. Being able to articulate how you've met or exceeded these metrics in previous roles will demonstrate your capability for the Centre Manager position.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Centre Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize your leadership and team management skills. Provide specific examples of how you've successfully led a team in the automotive or a similar industry, focusing on customer satisfaction and performance.
Showcase Customer Service Skills: Demonstrate your commitment to high standards of customer service. Include examples of how you've improved customer experiences in previous roles, and how you plan to maintain these standards as a Centre Manager.
Tailor Your Application: Customize your CV and cover letter for Halfords. Use keywords from the job description, such as 'KPI targets', 'compliance standards', and 'team development', to show that you are a perfect fit for the role.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques.
✨Emphasize Customer Satisfaction
Highlight your experience in delivering high customer satisfaction. Be ready to discuss specific strategies you've implemented to enhance the customer journey and how you measure success in this area.
✨Discuss Compliance and Safety Standards
Since compliance with Health and Safety standards is vital, be prepared to talk about your experience in managing these aspects. Share examples of how you've ensured safety in previous roles.
✨Prepare for KPI Discussions
Understanding and managing KPIs is key for this role. Come equipped with data or examples that showcase your ability to meet sales targets and drive business performance effectively.
