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For Companies At a Glance
- Tasks: Assist customers with car and bike services while delivering top-notch support.
- Company: Leading retail company in Greater London with a focus on customer satisfaction.
- Benefits: Employee discounts, wellness programmes, and career advancement opportunities.
- Why this job: Kickstart your career in motoring services with hands-on training and growth potential.
- Qualifications: No prior experience needed, just a passion for customer service and a proactive attitude.
- Other info: Join a rapidly growing business and be part of an exciting team.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Greater London is seeking a Customer Services Advisor. This entry-level position requires experience in delivering excellent customer service and a proactive approach to assisting customers.
The role provides training in car parts fitting and cycle repair, with a focus on ensuring outstanding service. Employees enjoy benefits like discounts and wellness programs, supporting career advancement in a rapidly growing business in motoring services.
Car & Bike Service Advisor (Entry Level) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car & Bike Service Advisor (Entry Level)
✨Tip Number 1
Get to know the company! Research their values and services so you can show genuine interest during your interview. It’ll help us stand out as a candidate who’s not just looking for any job, but specifically wants to be part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to highlight our proactive approach, which is key for this role in car and bike services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give us insider tips and maybe even a referral, which can really boost our chances of landing that entry-level position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Car & Bike Service Advisor (Entry Level)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you've got in customer service. We want to see how you’ve gone above and beyond for customers in the past, even if it’s just in a casual setting. Remember, this role is all about delivering excellent service!
Be Proactive in Your Approach: In your application, let us know how you take initiative. Whether it’s suggesting improvements or helping out a mate, we love seeing that proactive attitude. It shows us you’re ready to jump in and assist our customers right from the get-go!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We appreciate when candidates take the time to connect their skills and experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Familiarise yourself with basic car parts and cycle repair concepts. Even though it's an entry-level position, showing that you’ve done your homework will impress the interviewers and demonstrate your proactive approach.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will show that you understand the importance of customer satisfaction in this role.
✨Dress the Part
Even if it’s a casual environment, dressing smartly can make a great first impression. Aim for a neat and professional look to convey that you take the opportunity seriously and respect the company’s image.
✨Ask Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to learn more about the training opportunities they offer.
