Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, enhance customer experience, and drive business performance in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Competitive salary, uncapped bonuses, discounts, and extensive training for career progression.
- Other info: Enjoy a vibrant workplace culture with diverse opportunities for personal and professional growth.
- Why this job: Make a real impact in a thriving industry while developing your management skills.
- Qualifications: Experience in mechanics or management, strong leadership, and customer service skills.
The predicted salary is between 34093 - 41093 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
- Maximum amount £34,093 per annum + bonus
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme T&Cs Apply
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Requirements:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Strong organisational and time management skills
- Full, valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager, Complaints in Bury St Edmunds employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think about real-life examples where you've excelled in these areas, as they'll be key to showcasing your fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on our website! We’ve got loads of opportunities that might not be listed elsewhere. Plus, applying directly through us shows your genuine interest in being part of the Halfords family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows you're keen and professional, which is exactly what we look for in an Assistant Manager.
We think you need these skills to ace Assistant Manager, Complaints in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any hands-on mechanical work you've done. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer experience and how your background makes you a great fit for the Assistant Manager role. Keep it engaging and personal, just like we do at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving customer satisfaction or boosting sales, we love to see how you've made a difference in your previous roles. Numbers and specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at Halfords!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you understand the workshop operations and can effectively lead the team.
✨Customer Experience is Key
Since this role focuses heavily on customer satisfaction, think of specific examples where you've improved customer experiences in previous roles. Prepare to share these stories during the interview to demonstrate your passion for delivering high levels of service.
✨Show Your Leadership Skills
As you'll be assisting the Centre Manager, it's crucial to highlight your management experience. Think about times when you've coached or developed colleagues and be ready to discuss your approach to leadership and how you motivate a team.
✨Ask Smart Questions
Prepare some insightful questions about the company’s growth plans, training opportunities, and the team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your career goals.