At a Glance
- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with car parts fitting and a knack for problem-solving.
- Other info: Be part of an exciting growth journey in motoring services and electric mobility.
The predicted salary is between 10 - 13 £ per hour.
Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently, you already have confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician (Burnley, Anchor Retail Park) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician (Burnley, Anchor Retail Park)
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for cars, show it off. Bring up any relevant experience you have, whether it’s from a previous job or just tinkering with your own vehicle. We want to see that enthusiasm shine through!
✨Tip Number 2
Practice your customer service skills. You’ll be interacting with customers regularly, so think about how you can wow them. Share examples of how you’ve helped others in the past – it’ll show us you’re the right fit for our team.
✨Tip Number 3
Be proactive! When you’re in the interview, don’t just wait for questions. Ask about the team, the training opportunities, and how you can contribute. This shows us you’re eager to jump in and make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, you’ll find all the info you need about the role and our company culture. Let’s get you on board and part of our success story!
We think you need these skills to ace Auto Technician (Burnley, Anchor Retail Park)
Some tips for your application 🫡
Show Your Passion: Let your love for cars shine through in your application! Share any relevant experience, whether it's from a job or a hobby, to show us how enthusiastic you are about all things motoring.
Highlight Customer Service Skills: Since delivering great customer service is key, make sure to mention any past experiences where you've wowed customers. We want to see how you can bring that same energy to our team!
Be Yourself: Don’t be afraid to let your personality come through in your written application. We’re looking for genuine people who can connect with our customers and work well with the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your car knowledge! Make sure you can talk confidently about basic car maintenance and fitting experience. Be ready to share specific examples of your hands-on work with vehicles, whether it’s from a job or a personal project.
✨Customer Service is Key
Since this role involves interacting with customers, think of times when you've delivered great service. Prepare to discuss how you’ve solved customer problems in the past and how you can bring that proactive approach to the team.
✨Show Your Enthusiasm
Let your passion for motoring shine through! Employers love candidates who are genuinely excited about the industry. Share what drives your interest in cars and how you keep up with the latest trends and technologies.
✨Team Player Mindset
This role involves helping develop other team members, so be prepared to talk about your experience in mentoring or sharing expertise. Highlight any instances where you’ve worked collaboratively to achieve a common goal.