At a Glance
- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a chance to grow your career.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with car parts fitting and delivering great customer service.
- Other info: Be part of an inclusive team focused on innovation and growth.
The predicted salary is between 10 - 13 £ per hour.
Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role. You’ll be delivering market-leading standards of service while working on customers' vehicles in our car park, helping us wow every customer.
A practical problem solver who works quickly and efficiently, you already have confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you’ll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician in Burnley employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician in Burnley
✨Tip Number 1
Get your hands dirty! If you've got a passion for cars, show it off. Spend some time working on your own vehicle or helping friends with theirs. This hands-on experience will not only boost your confidence but also give you great stories to share during interviews.
✨Tip Number 2
Network like a pro! Connect with other auto enthusiasts and professionals in the industry. Attend local car meets or workshops. You never know who might have a lead on a job or can offer you valuable advice on landing that perfect role.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with customers, it's crucial to demonstrate your ability to communicate effectively. Role-play scenarios with friends or family where you help them with car-related queries to build your confidence.
✨Tip Number 4
Apply through our website! We want to see your application, so don’t hesitate to hit that 'apply' button. Make sure to highlight your practical skills and any relevant experience. Remember, we’re all about supporting your career journey!
We think you need these skills to ace Auto Technician in Burnley
Some tips for your application 🫡
Show Your Passion: Let your love for cars shine through in your application! Share any relevant experiences, whether it's a job or a hobby, that showcases your enthusiasm for all things motoring.
Highlight Customer Service Skills: Since you'll be working closely with customers, make sure to mention any previous experience in delivering great customer service. We want to see how you can wow our customers just like we do!
Be Specific About Your Skills: When detailing your experience, be specific about the car parts fitting and maintenance tasks you've completed. This helps us understand your practical skills and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can't wait to hear from you!
How to prepare for a job interview at Halfords
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share specific experiences, whether from previous jobs or personal projects, that highlight your love for cars and how it drives you to deliver excellent service.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, especially related to car maintenance or customer service. This will show your practical problem-solving abilities and how you can think on your feet, which is crucial for this role.
✨Highlight Customer Service Experience
Since delivering great customer service is key, be ready to discuss your previous roles where you interacted with customers. Share stories that showcase your ability to connect with people and resolve their issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team, training opportunities, or the company’s future plans. This shows your genuine interest in the role and helps you understand if it's the right fit for you.