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- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and comprehensive health benefits.
- Why this job: Make a real impact while advancing your career in a supportive and innovative workplace.
- Qualifications: Experience in management or mechanics, strong leadership, and customer service skills required.
- Other info: Access to training, career progression, and a vibrant company culture awaits you.
The predicted salary is between 30000 - 37000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you will work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customers journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Maximum amount: £33,100 per annum
Average uncapped bonus of £7,100 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme (T&Cs Apply).
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We are in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility. We are the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Brownhills) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Brownhills)
✨Tip Number 1
Get to know the company inside out! Research Halfords and its values, especially their focus on customer experience. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about specific examples from your past experiences that demonstrate your skills and how you can drive profitability at Halfords.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Halfords family!
We think you need these skills to ace Assistant Manager (Brownhills)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any hands-on mechanical work you've done. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your previous roles have prepared you for this Assistant Manager position. Let us know why you want to join Halfords!
Show Off Your Technical Skills: Since we're looking for someone with solid technical knowledge, don't shy away from mentioning your qualifications or any relevant training. If you've got a Level 2 or Level 3 in Light Vehicle Maintenance, make it known!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic, and how it relates to the role of Assistant Manager. This will show that you understand the workshop operations and can effectively lead the team.
✨Customer Focus is Key
Prepare examples of how you've delivered high levels of customer satisfaction in previous roles. Think about specific situations where you went above and beyond for customers, as this aligns perfectly with the company's focus on the customer journey.
✨Show Your Leadership Skills
Be ready to talk about your experience in coaching and developing colleagues. Share instances where you successfully led a team or improved performance, as this will demonstrate your capability to assist the Centre Manager and drive profitability.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s growth plans, training opportunities, and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
