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- Tasks: Deliver exceptional customer service and help customers find the right products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
- Other info: Inclusive workplace with opportunities for career development and progression.
- Why this job: Be part of an exciting growth story in motoring services and electric mobility.
- Qualifications: Experience in customer service and a proactive approach to helping customers.
The predicted salary is between 11 - 13 £ per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To Be Successful In This Role You Will Need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Bromley employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Bromley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Sales Advisor in Bromley
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in delivering great customer service. Whether it's retail or another customer-focused role, we want to see how you've wowed customers in the past!
Be Proactive and Problem-Solving: In your application, let us know about times when you've taken the initiative to help customers or solved a tricky problem. We love candidates who can think on their feet and understand customer needs.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match what we're looking for in a Customer Sales Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily, so don’t hesitate – take the leap!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you solved problems or went the extra mile for a customer, as this is key for a Customer Sales Advisor.
✨Be Proactive
During the interview, demonstrate your proactive approach by asking insightful questions about the company’s sales strategies or customer engagement practices. This shows that you’re not just interested in the job, but also in contributing to the team.
✨Dress to Impress
Even if the company has a casual dress code, it’s always best to dress smartly for an interview. This shows respect for the opportunity and helps create a positive first impression.