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- Tasks: Repair and service bikes while delivering top-notch customer service.
- Company: Join Halfords, the UK's leading retailer in cycling and motoring products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Combine your passion for bikes with a rewarding career and growth opportunities.
- Qualifications: Experience in bike repair or retail and a knack for customer service.
- Other info: Flexible working hours and a commitment to inclusivity.
The predicted salary is between 11 - 14 £ per hour.
Got a passion for all things bike? You will have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you will be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you will help us wow every customer.
Carrying out most of the service and repair work yourself, you will also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you will help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with - and achieving - sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician in Bicester employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician in Bicester
✨Tip Number 1
Get your hands dirty! If you’ve got a bike, start tinkering with it. Show off your skills and passion for cycling in conversations. It’s all about demonstrating that enthusiasm when you meet potential employers.
✨Tip Number 2
Network like a pro! Chat with fellow cyclists, join local bike clubs, or attend cycling events. You never know who might have a lead on a job or can give you insider tips on landing that Cycle Technician role.
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to get comfortable with handling different customer scenarios. Remember, it’s not just about fixing bikes; it’s about making customers feel valued and heard.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals. Don’t hesitate to showcase your unique skills and experiences that make you the perfect fit for the Cycle Technician position.
We think you need these skills to ace Cycle Technician in Bicester
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm and how it connects to the role of Cycle Technician.
Highlight Relevant Experience: Make sure to mention any previous experience you have in cycle services or retail. Even if it's not directly related, any customer service skills or practical problem-solving examples can really make you stand out!
Tailor Your Application: Take a moment to read through the job description again and tailor your application to match. Use similar language and keywords to show that you understand what we're looking for in a Cycle Technician.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at Halfords!
How to prepare for a job interview at Halfords
✨Show Your Passion for Bikes
Make sure to express your enthusiasm for cycling during the interview. Share personal stories about your experiences with bikes, whether it's fixing them up or going on epic rides. This will help demonstrate that you’re not just looking for a job, but that you genuinely care about the cycling community.
✨Highlight Your Customer Service Skills
Since this role involves interacting with customers, be ready to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer, especially in a retail or cycle services environment. This will show that you understand the importance of delivering great service.
✨Demonstrate Your Technical Know-How
Prepare to talk about your technical skills related to bike servicing and repair. If you have experience with different types of cycles, mention that! You might even want to brush up on common bike issues and solutions so you can impress them with your knowledge during the interview.
✨Be Ready to Discuss Teamwork
This role involves helping develop other team members, so be prepared to share your experiences working in a team. Talk about how you've collaborated with others in the past and any instances where you’ve shared your expertise. This will show that you’re a team player who values collaboration.
