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- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in the automotive industry.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Earn £38,000 plus uncapped bonuses, enjoy 5.6 weeks leave, and exclusive discounts.
- Why this job: Drive your career forward with excellent progression and training opportunities.
- Qualifications: Strong leadership skills and experience in customer satisfaction are essential.
- Other info: Be part of an inclusive workplace that values diversity and growth.
The predicted salary is between 38000 - 42000 £ per year.
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- £38,000 per annum
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager in Bicester employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Bicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer satisfaction. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the automotive industry! When you get the chance to chat with potential employers, share your experiences and what excites you about leading a team in this field. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to drive success at Halfords.
We think you need these skills to ace Centre Manager in Bicester
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role.
Customer Satisfaction is Key: Since this role is all about providing an excellent customer journey, share specific examples of how you've delivered high customer satisfaction before. We love seeing real-life stories that demonstrate your commitment to customers!
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We’re looking for engaging and motivational individuals, so show us who you are and why you’d be a great fit for our Halfords family.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Don’t delay, apply today!
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Know the Business Inside Out
Familiarise yourself with Halfords' services, values, and recent developments in the automotive industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals, especially in driving business performance and enhancing customer experience.
✨Demonstrate Customer-Centric Thinking
Halfords places a strong emphasis on customer satisfaction. Prepare to discuss how you've previously ensured high levels of customer service and how you would implement strategies to maintain this standard. Think about specific metrics or KPIs you've managed that relate to customer feedback.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to hypothetical situations related to team management, compliance standards, and customer interactions. This will show your ability to think on your feet and handle real-world challenges.
