At a Glance
- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a chance to grow your career.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with car parts fitting and delivering great customer service.
- Other info: Flexible hours, training opportunities, and a commitment to inclusivity.
- Age 21+ 12.61 per hour
- Under 21 10.40 per hour
Got a passion for all things motoring?
Youll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role youll be delivering market-leading standards of service, after all.
Working on customers vehicles in our car park, youll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. Youll have some experience of fitting, and well train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician (Boston) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician (Boston)
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for cars, show it off. Bring up any personal projects or experiences during your interview. We love to see that enthusiasm and practical knowledge in action!
✨Tip Number 2
Brush up on your customer service skills. Remember, it’s not just about fixing cars; it’s about making customers feel valued. Share examples of how you’ve gone the extra mile for someone in the past.
✨Tip Number 3
Be ready to talk teamwork! We’re all about collaboration here at Halfords. Think of times when you’ve helped others or worked as part of a team to solve a problem. It shows you’re a great fit for our culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we’re always looking for passionate individuals who want to grow with us. So, take the leap and submit your application today!
We think you need these skills to ace Auto Technician (Boston)
Some tips for your application 🫡
Show Your Passion: Let your love for cars shine through in your application! Share any relevant experience, whether it's from a job or a hobby, to show us how enthusiastic you are about all things motoring.
Highlight Customer Service Skills: We want to know how you've wowed customers in the past. If you've got experience in retail or automotive environments, make sure to mention it and give examples of how you’ve delivered fantastic service.
Be Practical and Problem-Solving: Since this role involves hands-on work, tell us about your practical skills and how you've tackled challenges in the past. We love proactive problem solvers who can think on their feet!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily!
How to prepare for a job interview at Halfords
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share any personal projects or experiences you've had with cars, whether it's fixing up a classic or simply keeping your own vehicle in top shape. This will show that you’re not just looking for a job, but that you genuinely care about the industry.
✨Demonstrate Customer Service Skills
Since this role involves delivering fantastic customer service, be ready to discuss your previous experiences in retail or automotive environments. Think of specific examples where you went above and beyond for a customer, as this will highlight your proactive approach and problem-solving skills.
✨Prepare for Practical Questions
Expect some practical questions related to car maintenance and fitting. Brush up on basic car repairs like changing bulbs or batteries, and be prepared to explain your thought process when tackling a problem. This will showcase your confidence and expertise in the field.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team collaborates on projects. This shows your interest in growing within the company and helps you understand if it’s the right fit for you.