At a Glance
- Tasks: Work on customers' vehicles, delivering top-notch service and fitting car parts.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness programs, and a supportive career development environment.
- Why this job: Be part of a growing team focused on motoring services and electric mobility.
- Qualifications: Experience with car parts fitting and delivering great customer service is preferred.
- Other info: We welcome applicants from all backgrounds and encourage you to apply!
- Age 22+ £11.45 per hour
- Age 21 £11.21 per hour
- Under 21 £9.15 per hour
Got a passion for all things motoring?
You’ll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service, after all.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you'll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician
✨Tip Number 1
Show your passion for cars! When you get the chance to speak with us, share your experiences with vehicles, whether it's a project car or just fixing up your own. Your enthusiasm will shine through and make you stand out.
✨Tip Number 2
Highlight any customer service experience you have. We value great customer interactions, so be ready to discuss how you've gone above and beyond to help customers in previous roles.
✨Tip Number 3
Be prepared to demonstrate your problem-solving skills. Think of specific examples where you've tackled challenges, especially in a hands-on environment like automotive repair or retail.
✨Tip Number 4
Familiarize yourself with our services and products. Knowing what we offer will not only help you in the interview but also show that you're genuinely interested in being part of our team.
We think you need these skills to ace Auto Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any experience you have with car parts fitting and basic car maintenance. Whether it's from a previous job or a personal hobby, showcasing your hands-on skills will make your application stand out.
Showcase Customer Service Skills: Since delivering great customer service is key for this role, include specific examples of how you've successfully interacted with customers in the past. This could be from retail or automotive environments.
Express Your Passion for Motoring: In your application, convey your enthusiasm for all things motoring. Share what drives your passion and how it aligns with the company's focus on motoring services and electric mobility.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Address how your proactive approach and problem-solving skills can contribute to the team at Halfords.
How to prepare for a job interview at Halfords
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share any relevant experiences, whether from previous jobs or personal hobbies, that demonstrate your love for cars and automotive work.
✨Highlight Customer Service Skills
Since delivering great customer service is key in this role, be prepared to discuss specific examples of how you've provided excellent service in past positions. This could include resolving customer issues or going above and beyond to meet their needs.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about situations where you've had to think on your feet and solve practical problems, especially related to car maintenance or repairs. This will show your potential employer that you can handle the challenges of the job effectively.
✨Be Ready to Discuss Teamwork
Since you'll be helping to develop other team members, it's important to convey your experience in a team environment. Share examples of how you've collaborated with others and contributed to a positive team dynamic.