At a Glance
- Tasks: Work on cars, deliver top-notch service, and help develop your team.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of perks including a bike scheme.
- Why this job: Be part of a growing company focused on motoring services and electric mobility.
- Qualifications: Experience with car parts fitting and delivering great customer service is preferred.
- Other info: We welcome applicants from all backgrounds and offer extensive training.
Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently, you already have confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you’ll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Auto Technician employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician
✨Tip Number 1
Showcase your passion for cars during the interview. Share specific experiences, whether from previous jobs or personal projects, that highlight your enthusiasm and knowledge about vehicles. This will help you connect with the interviewers and demonstrate that you're a great fit for the role.
✨Tip Number 2
Prepare to discuss your customer service skills. Think of examples where you've gone above and beyond for customers, especially in a retail or automotive setting. This will show that you understand the importance of delivering excellent service, which is crucial for this position.
✨Tip Number 3
Familiarise yourself with common car maintenance tasks, such as changing bulbs or batteries. Being able to speak confidently about these tasks during your interview will demonstrate your practical knowledge and readiness to take on the responsibilities of the role.
✨Tip Number 4
Be ready to discuss how you can contribute to team development. Think of instances where you've shared your expertise or helped others improve their skills. This will show that you're not only focused on your own success but also on helping the team grow, which aligns with our values at StudySmarter.
We think you need these skills to ace Auto Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any experience you have with car parts fitting and basic maintenance. Whether it's from previous jobs or personal projects, showcase your practical skills and passion for motoring.
Showcase Customer Service Skills: Since delivering great customer service is key for this role, include specific examples of how you've successfully interacted with customers in past roles, especially in retail or automotive environments.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Use keywords from the job listing, such as 'problem-solving' and 'proactive approach', to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Halfords specifically and how your skills can contribute to their success in motoring services.
How to prepare for a job interview at Halfords
✨Show Your Passion for Cars
Make sure to express your enthusiasm for all things motoring during the interview. Share any relevant experiences, whether from previous jobs or personal hobbies, that demonstrate your love for cars and the automotive industry.
✨Highlight Customer Service Skills
Since delivering great customer service is key in this role, be prepared to discuss specific examples of how you've provided excellent service in past positions. This could include resolving customer issues or going above and beyond to ensure satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about situations where you've had to think on your feet and solve problems quickly. This could involve fixing a car issue or helping a customer find the right product. Show that you can handle challenges effectively.
✨Be Ready to Discuss Teamwork
As the role involves helping develop other team members, be ready to share your experiences working in a team environment. Highlight any instances where you've shared your expertise or supported colleagues in their development.