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- Tasks: Lead a dynamic team in delivering top-notch customer service and driving business success.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products and services.
- Why this job: Be part of an exciting growth journey in the automotive industry with great career progression.
- Qualifications: Previous hands-on mechanic experience and strong leadership skills are ideal.
- Other info: Access to training, health benefits, and a supportive, inclusive workplace.
The predicted salary is between 27936 - 30893 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- up to £34,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Kilmarnock) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Kilmarnock)
✨Tip Number 1
Get to know the company! Research Halfords and its Garage Services team. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Assistant Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the skills they're looking for. We want you to shine when it comes to showcasing your technical and leadership abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you on the road to success!
We think you need these skills to ace Assistant Manager (Kilmarnock)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Halfords Garage Services team and making a difference in customer experience.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight any relevant experience you have in management, customer service, or mechanical work. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the excellent communication skills we value in our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on being part of our Halfords family right from the start!
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, make sure you research Halfords Garage Services thoroughly. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Manager, customer experience is key. Prepare examples from your past roles where you've successfully managed customer interactions or resolved issues. Highlight how your approach led to positive outcomes, as this will resonate well with the interviewers.
✨Demonstrate Your Technical Knowledge
Since the role requires mechanical experience, be ready to discuss your hands-on experience as a mechanic. Brush up on relevant technical knowledge and be prepared to answer questions about compliance standards and health and safety practices in the workshop.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.