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For Companies At a Glance
- Tasks: Lead and support the team while driving customer satisfaction and business performance.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and comprehensive health benefits.
- Why this job: Perfect for those passionate about cars and customer experience, with great career progression.
- Qualifications: Previous mechanical experience, strong communication skills, and a valid driving license required.
- Other info: Work-life balance with 5.6 weeks annual leave and hybrid training opportunities.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
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As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
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If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
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• £30,000 to £35,000 per annum
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• Average uncapped bonus of £7100 per year (with potential to earn more)
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• 5 days a week (This centre is closed on Sundays)
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• Earn extra with our refer a friend scheme – T&C’s Apply.
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Benefits Include:
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5.6 weeks’ annual leave
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Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
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Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
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Family & Friends Discount Events
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Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
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Financial planning support via Wagestream – access up to 30% of your salary in advance
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GP Access, 364 days a year, 24 hours a day
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Join the Share save scheme with a 20% discount on shares
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Health Cash Plan – to access wellbeing services and claim back healthcare costs
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Pension Scheme & Life Assurance
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You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
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Skills and experience
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- Experience / Ability to deliver high customer satisfaction and experience through effect management
- Experience / Ability to deliver coaching/training in moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
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National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Assistant Manager (Hiring Immediately) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Hiring Immediately)
✨Tip Number 1
Make sure to highlight your hands-on experience as a mechanic during the interview. This role requires you to work closely with technicians, so demonstrating your technical skills and understanding of automotive services will set you apart.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed customer interactions in the past. The focus on customer journey is crucial for this position, so be ready to discuss your approach to enhancing customer satisfaction.
✨Tip Number 3
Familiarize yourself with the latest trends in automotive services and electric mobility. Being knowledgeable about the industry will not only impress the interviewers but also demonstrate your commitment to staying updated and driving business performance.
✨Tip Number 4
Prepare to discuss your leadership style and how you can effectively coach and train colleagues. This role involves assisting the Centre Manager, so showing that you can lead by example and support team development will be key.
We think you need these skills to ace Assistant Manager (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasize any hands-on mechanical experience you have, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention specific examples from your past roles that demonstrate your leadership skills.
Highlight Relevant Skills: In your application, clearly outline your communication skills, technical abilities, and experience with compliance standards. These are key attributes the company is looking for.
Show Enthusiasm: Express your excitement about the opportunity to work with the UK's largest automotive service provider. Let them know why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at Halfords
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Technical Knowledge
Since the role requires mechanical experience, be prepared to discuss your hands-on experience as a mechanic. Highlight any relevant skills or certifications that showcase your technical abilities.
✨Highlight Leadership and Coaching Skills
As an Assistant Manager, you'll need to lead and train others. Prepare to discuss your previous leadership roles and how you've successfully coached team members to improve their performance.
✨Prepare for Compliance and Safety Questions
Given the importance of health and safety standards in this role, be ready to answer questions about your experience with compliance. Discuss any relevant training or procedures you've implemented in past positions.
