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- Tasks: Lead and support the team while ensuring top-notch customer service and workshop efficiency.
- Company: Join Halfords, the UK's largest automotive service and repair business with a focus on growth.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, bonuses, and access to health services.
- Why this job: Perfect for those passionate about cars and customer experience, with great career progression opportunities.
- Qualifications: Previous mechanic experience, strong communication skills, and a valid driving licence required.
- Other info: Embrace diversity and inclusivity in a rapidly growing company focused on electric mobility.
The predicted salary is between 22000 - 26000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- Maximum amount £30,893 per annum
- Average uncapped bonus of £7,100per year (with potential to earn more)
- 5 days a week (This centre is closed on a Sunday)
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Congleton) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Congleton)
✨Tip Number 1
Familiarise yourself with the latest trends in automotive service and repair. Understanding current technologies, especially in electric mobility, will show your commitment to the industry and make you a more attractive candidate.
✨Tip Number 2
Network with professionals in the automotive sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the Assistant Manager position.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to manage and motivate a team will resonate well with the hiring managers at Halfords.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved customer satisfaction in previous roles. Being able to articulate your experience in enhancing the customer journey will align perfectly with the expectations for this role.
We think you need these skills to ace Assistant Manager (Congleton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any hands-on mechanical work and management roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive business performance. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: Emphasise your communication skills, technical abilities, and experience with compliance standards. Be sure to mention your IT proficiency and willingness to learn new systems, as these are important for the role.
Show Enthusiasm for the Company: Express your excitement about joining Halfords and contributing to their mission of getting the nation safely back on the move. Mention any specific aspects of the company culture or benefits that appeal to you.
How to prepare for a job interview at Halfords
✨Show Your Passion for Customer Experience
As an Assistant Manager, your role will heavily focus on customer satisfaction. Be prepared to discuss specific examples of how you've enhanced customer experiences in previous roles. Highlight your understanding of the importance of a positive customer journey.
✨Demonstrate Your Technical Knowledge
Since hands-on experience as a mechanic is ideal for this position, be ready to talk about your technical skills and any relevant mechanical experience. Share stories that showcase your ability to work alongside technicians and understand workshop dynamics.
✨Emphasise Leadership and Team Management Skills
The role involves assisting the Centre Manager and leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or coached team members in the past. This will show your capability to drive profitability through effective management.
✨Prepare for Compliance and Safety Standards Questions
Given the emphasis on meeting compliance standards across Health and Safety, be ready to answer questions related to these areas. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in previous roles.
