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- Tasks: Lead a dynamic team in delivering top-notch customer service and driving business success.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products and services.
- Why this job: Be part of an exciting growth journey in the automotive industry with great career progression.
- Qualifications: Hands-on experience as a mechanic and strong leadership skills are essential.
- Other info: Access to training, health benefits, and a supportive, inclusive workplace.
The predicted salary is between 25000 - 36000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where youll play a pivotal role in driving the centres success.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, youll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
- Maximum amount 31,997per annum
- Average uncapped bonus of 7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- A current valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Basingstoke) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Basingstoke)
✨Tip Number 1
Get to know the company! Research Halfords and its Garage Services team. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Halfords, which can give you an edge.
✨Tip Number 3
Prepare for situational questions! Think about your past experiences as a mechanic and how you've handled customer service challenges. Be ready to share specific examples that highlight your skills and how you can drive profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family and ready to take the next step in your career.
We think you need these skills to ace Assistant Manager (Basingstoke)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Halfords Garage Services team and contributing to a first-class customer experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've got hands-on mechanic skills. We love seeing how your background aligns with the Assistant Manager role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on being part of our Halfords family right from the start.
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, make sure you research Halfords Garage Services thoroughly. Understand their mission, values, and recent developments in the automotive industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Hands-On Experience
Since the role requires previous hands-on experience as a mechanic, be prepared to discuss specific examples from your past work. Highlight any challenges you faced and how you overcame them, demonstrating your problem-solving skills and ability to work alongside technicians.
✨Emphasise Customer Experience
As an Assistant Manager, customer satisfaction is key. Think of instances where you improved customer service or resolved complaints effectively. Be ready to share these stories during the interview to illustrate your commitment to providing a first-class customer experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the company’s future plans. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
