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- Tasks: Lead a team, manage daily operations, and enhance customer experiences.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy uncapped bonuses, discounts, and 5.6 weeks of annual leave.
- Why this job: Great career progression, training opportunities, and a chance to impact customer satisfaction.
- Qualifications: Previous management experience and mechanical knowledge preferred; strong communication skills required.
- Other info: Inclusive workplace welcoming diverse applicants; apply even if you don't meet all criteria!
The predicted salary is between 28000 - 42000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
- £36,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week (this centre is closed on Sunday\’s)
- Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What were looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Halfords' products and services, especially in the automotive sector. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or management roles. Be prepared to discuss specific examples of how you've improved customer satisfaction or driven sales in past positions, as this aligns closely with the responsibilities of an Assistant Manager.
✨Tip Number 3
Brush up on your technical knowledge related to automotive services. If you have hands-on experience as a mechanic, be ready to share insights about your skills and how they can contribute to the workshop's efficiency and team dynamics.
✨Tip Number 4
Network with current or former employees of Halfords if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the interview process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in management and customer service. Include any hands-on mechanical experience and emphasise your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention specific examples from your past roles that demonstrate your skills and achievements.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, time management, and IT proficiency. Use concrete examples to illustrate how you've successfully applied these skills in previous positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Halfords and your commitment to contributing to their success. This can set you apart from other candidates and show that you're genuinely interested in the position.
How to prepare for a job interview at Halfords
✨Show Your Passion for Customer Experience
As an Assistant Manager, you'll need to demonstrate your commitment to providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Technical Skills
Since the role requires hands-on experience as a mechanic, be prepared to discuss your technical abilities. Talk about any relevant certifications or experiences that showcase your mechanical knowledge and how it can benefit the team.
✨Demonstrate Leadership Qualities
The position involves working closely with the Centre Manager and leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or coached others in previous roles.
✨Prepare for Compliance and Safety Questions
Given the importance of health and safety standards in this role, be ready to answer questions related to compliance. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured safety in past positions.
