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- Tasks: Lead and support the team while ensuring top-notch customer service and workshop efficiency.
- Company: Join Halfords, the UK's largest automotive service and retail business with exciting growth opportunities.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, bonuses, and access to health services.
- Why this job: Perfect for those passionate about cars and customer experience, with great career progression.
- Qualifications: Previous mechanic experience, strong communication skills, and a valid driving licence required.
- Other info: Embrace diversity and inclusivity in a rapidly growing company focused on electric mobility.
The predicted salary is between 28000 - 42000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
- £35,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What were looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in automotive services and electric mobility. Showing that you’re up-to-date with industry developments can set you apart during interviews.
✨Tip Number 2
Network with current employees or professionals in the automotive sector. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer satisfaction in previous roles. This will demonstrate your ability to drive business performance and enhance the customer journey.
✨Tip Number 4
Highlight any experience you have in coaching or training others. As an Assistant Manager, your ability to develop your team will be crucial, so be ready to share relevant experiences.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any hands-on mechanical work and management roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive business performance. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and IT proficiency. These are crucial for the Assistant Manager role, so provide examples of how you've used these skills effectively in past positions.
Show Enthusiasm for the Company: Express your excitement about joining Halfords and contributing to their mission. Research the company’s values and mention how they align with your own, particularly regarding customer experience and career progression.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
As an Assistant Manager, you'll need to demonstrate your ability to deliver high customer satisfaction. Prepare examples from your past experiences where you successfully managed customer interactions or resolved issues, highlighting your focus on the customer journey.
✨Highlight Your Technical Knowledge
Given the role's requirement for mechanical experience, be ready to discuss your hands-on experience as a mechanic. Share specific instances where your technical skills contributed to problem-solving or improving workshop efficiency.
✨Demonstrate Leadership and Coaching Abilities
The role involves assisting the Centre Manager and training colleagues. Think of examples where you've led a team or coached others, showcasing your ability to motivate and develop staff while maintaining compliance with health and safety standards.
✨Prepare Questions About Career Progression
Since the company offers excellent progression and training schemes, come prepared with questions about career development opportunities. This shows your enthusiasm for long-term growth within the company and your commitment to contributing to its success.
