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- Tasks: Lead and support the team while enhancing customer experiences in a dynamic automotive environment.
- Company: Join Halfords, the UK's largest automotive service and retail business with exciting growth opportunities.
- Benefits: Enjoy competitive pay, uncapped bonuses, generous leave, and discounts on products and services.
- Why this job: This role offers career progression, training, and a chance to impact customer satisfaction positively.
- Qualifications: Previous mechanical experience, strong communication skills, and a valid driving license are essential.
- Other info: We value diversity and encourage all backgrounds to apply—your unique perspective is welcome!
The predicted salary is between 26175 - 30000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £26,175 to £30,000 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Experience / Ability to deliver high customer satisfaction and experience through effect management
- Experience / Ability to deliver coaching/training in moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarize yourself with the latest trends in automotive service and repair. Understanding the current market demands and customer expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your hands-on experience as a mechanic. Be prepared to discuss specific situations where you successfully managed customer interactions or resolved technical issues, showcasing your ability to lead in a workshop environment.
✨Tip Number 3
Prepare examples of how you've previously driven profitability and improved customer satisfaction. Use metrics or specific outcomes to illustrate your impact in past roles, which will resonate well with the hiring team.
✨Tip Number 4
Research Halfords' values and culture. Being able to align your personal values with those of the company can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasize any hands-on mechanical experience you have, as this is crucial for the Assistant Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your desire to drive business performance. Mention specific examples from your past roles that demonstrate your leadership and technical skills.
Highlight Relevant Skills: In your application, clearly outline your communication skills, time management abilities, and any experience with compliance standards. These are key attributes that the company is looking for.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Halfords and your commitment to contributing to their success. This can set you apart from other candidates.
How to prepare for a job interview at Halfords
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Technical Skills
Since the role requires hands-on experience, be prepared to discuss your mechanical skills and any relevant certifications. Mention any specific tools or technologies you are familiar with that could benefit the team.
✨Demonstrate Leadership Qualities
As an Assistant Manager, you'll need to show that you can lead and motivate a team. Prepare to discuss your previous leadership experiences and how you have successfully coached or trained colleagues in the past.
✨Prepare Questions About Business Performance
Show your interest in driving business performance by preparing thoughtful questions about the company's goals and challenges. This will demonstrate your proactive mindset and commitment to contributing to the team's success.
