Assistant Manager

Assistant Manager – Halfords

Halfords, Tyne And Wear, England, United Kingdom.

Overview

Ready for the next step in management with the UK’s largest automotive service, maintenance and repair business. As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. You will have previous hands‑on experience as a mechanic or similar management experience, dividing your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

Responsibilities

• Drive business performance and profitability.
• Lead and manage workshop operations and customer service.
• Co‑operate with technicians in daily workshop tasks.
• Assist the Centre Manager with daily sales and customer service activities.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop.
• Experience of maintaining compliance with Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient, with the ability and willingness to learn in‑house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Benefits

• 5.6 weeks’ annual leave.
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores.
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more.
• Family & Friends Discount Events.
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream – access up to 30% of your salary in advance.
• GP Access, 365 days a year, 24 hours a day.
• Join the Share save scheme with a 20% discount on shares.
• Health Cash Plan – to access wellbeing services and claim back healthcare costs.
• Pension Scheme & Life Assurance.
• Access to hybrid training plus the ATA & MOT Tester Qualifications.

Salary

• £33,000 per annum.
• Average uncapped bonus of £7,100 per year (with potential to earn more).
• 5 days a week.
• Earn extra with our refer a friend scheme – T&C’s Apply.

Equal Opportunity

Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.