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- Tasks: Lead a dynamic team, drive profitability, and enhance customer experiences in our Fusion centres.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products and services.
- Why this job: Be part of an exciting growth phase and make a real impact on customer satisfaction.
- Qualifications: Previous hands-on mechanic experience and strong leadership skills are ideal.
- Other info: Access to training, career progression, and a supportive, inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centre's success.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer's journey. Ideally, you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Maximum amount £31,997 per annum + bonus. Average uncapped bonus of £7,100 per year (with potential to earn more). 5 days a week. Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Research Halfords Garage Services and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Plus, it could give you an inside edge when it comes to interviews!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the role. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Halfords Garage Services team and making a difference in customer experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've got hands-on mechanic skills. We love seeing how your background aligns with the Assistant Manager role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Halfords.
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, take some time to research Halfords and their Garage Services. Understand their mission, values, and recent developments in the automotive industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As an Assistant Manager, customer experience is key. Prepare examples from your past roles where you successfully managed customer interactions or resolved issues. Highlight how you can contribute to enhancing the customer journey at Halfords.
✨Demonstrate Leadership and Teamwork
Think of specific instances where you've led a team or collaborated effectively with colleagues. Be ready to discuss how you can support the Centre Manager and motivate your team to achieve business goals while maintaining high standards of service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Halfords. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
