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- Tasks: Lead and support the team while driving customer satisfaction and business performance.
- Company: Join the UK's leading retailer in motoring and cycling products and services.
- Benefits: Competitive salary, uncapped bonuses, discounts, and extensive career progression opportunities.
- Why this job: Be part of a growing company focused on innovation and customer experience.
- Qualifications: Experience in customer service, management skills, and mechanical knowledge preferred.
- Other info: Enjoy a dynamic work environment with excellent training and development schemes.
The predicted salary is between 30000 - 40000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today!
- Maximum amount £35,264 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week (This centre is closed on Sundays)
- Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What were looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their success story.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and management. Think about how you can demonstrate your technical skills and leadership experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous management or mechanical experience you have, as this will show us you're a great fit for the Assistant Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer service and how you can drive profitability. Share specific examples of how you've improved customer experiences in the past – we love hearing real stories!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and don’t hesitate to showcase your personality – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and recent developments in the motoring services sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their success story.
✨Showcase Your Technical Skills
Since the role requires mechanical experience, be prepared to discuss your hands-on skills in detail. Bring examples of past work or projects that highlight your technical abilities. This will demonstrate your capability to assist in the workshop and support the Centre Manager effectively.
✨Emphasise Customer Experience
As an Assistant Manager, customer satisfaction is key. Prepare to share specific instances where you've successfully improved customer experiences or resolved issues. This will illustrate your commitment to driving profitability through a focus on the customer journey.
✨Practice Your Leadership Approach
You'll be providing management and leadership, so think about your leadership style and how it aligns with the company's goals. Be ready to discuss how you would coach and train colleagues, as well as how you handle team dynamics. This will show that you're not just a fit for the role, but also a potential leader within the company.
