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- Tasks: Engage with customers and provide top-notch service while showcasing our amazing products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of perks tailored to your lifestyle.
- Why this job: Be part of a growing team and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service and a proactive attitude towards helping others.
- Other info: Flexible working hours and excellent career development opportunities await you.
The predicted salary is between 10 - 12 £ per hour.
Salary: Age 21+ £12.21 per hour, Under 21 £10.00 per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
QualificationsTo be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem-solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Andover employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Andover
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your customer service skills can fit into their mission. This will show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in retail or customer service. Think of specific examples where you’ve gone above and beyond for a customer. We want to hear those success stories that highlight your problem-solving skills!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It’s all about making a great first impression, and showing that you take the opportunity seriously. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Don’t be shy; we love seeing candidates who are proactive!
We think you need these skills to ace Customer Sales Advisor in Andover
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in delivering great customer service. Whether it's retail or another sales environment, we want to see how you've wowed customers in the past!
Be Proactive and Problem-Solving: In your application, share examples of how you've proactively helped customers and tackled any challenges. We love candidates who can think on their feet and find solutions!
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the skills and experiences that match our job description. Show us why you’re the perfect fit for the Customer Sales Advisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing the ins and outs of what they sell will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to sales targets and problem-solving scenarios. Prepare answers that highlight your proactive approach and ability to meet customer needs. Practising these responses can help you feel more at ease during the interview.
✨Show Your Flexibility and Team Spirit
Since the role requires working on a rota basis, be ready to discuss your availability and willingness to work weekends. Emphasise your ability to work well in a team and adapt to different situations, as this is crucial in a retail environment.
