Halfords is seeking a motivated Breakdown Advisor for its Stafford Support Centre. In a 24/7 environment you will handle commercial breakdowns, ensuring fast, professional responses and adherence to SLA.
This role sits within HCFS, collaborating with drivers, suppliers and internal teams to keep customers on the road. The role demands calm under pressure, decisive action and a customer‑centric approach, with a focus on KPIs for quality, accuracy and efficiency while developing sector knowledge
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24/7 Breakdown Support Specialist (Night Shifts) employer: Halfords
Halfords is an excellent employer that prioritises employee development and offers a supportive work culture in Havant. With comprehensive training programmes and clear pathways to management, team members are empowered to grow their careers while delivering exceptional customer service. The collaborative environment fosters teamwork and ensures that every employee feels valued and motivated to succeed.
