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- Tasks: Help customers find the perfect products and provide top-notch service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Be part of an exciting growth story while making a real difference for customers.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: Flexible hours, inclusive culture, and opportunities for career progression.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Watford employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Watford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience can add value. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and gives you a better chance of landing that Customer Sales Advisor role.
We think you need these skills to ace Customer Sales Advisor in Watford
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in delivering great customer service. Whether it's retail or another customer-focused role, we want to see how you've wowed customers in the past!
Tailor Your Application: Take a moment to read through the job description and match your skills to what we're looking for. We love it when applicants show they understand what we need and how they fit into our team.
Be Yourself: We’re all about authenticity! Don’t be afraid to let your personality shine through in your application. We want to know the real you and how you can bring that to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Halfords Group
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or how you handled difficult situations. This will show that you understand the importance of great service in a retail environment.
✨Show Off Your Sales Savvy
Since this role involves achieving sales targets, prepare to discuss your experience with sales. Have a few stories ready about how you met or exceeded targets in previous jobs. If you can demonstrate your proactive approach to helping customers find what they need, you'll definitely impress.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would approach a customer looking for help. This is your chance to showcase your communication skills and ability to connect with customers, so don’t hold back!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
