At a Glance
- Tasks: Engage with customers and provide exceptional service in a retail environment.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible working hours.
- Why this job: Be part of an exciting growth story while developing your career.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Inclusive workplace with opportunities for all backgrounds.
The predicted salary is between 10 - 12 £ per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Sheffield employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience aligns with their values. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences that showcase your skills. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the opportunity and respect the company’s culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer’s mind. And remember, apply through our website for the best chance at landing that Customer Sales Advisor position!
We think you need these skills to ace Customer Sales Advisor in Sheffield
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service, especially in retail. We want to see how you've wowed customers in the past and how you can bring that magic to our team!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Honest About Your Availability: Since this role involves working on a rota basis, be upfront about when you can work. We appreciate transparency, and it helps us find the best fit for both you and the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Halfords Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing the ins and outs of what they sell will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Sales Target Questions
Since achieving sales targets is part of the job, be ready to discuss how you've met or exceeded targets in previous roles. Use specific numbers or examples to illustrate your success, as this will make your answers more impactful.
✨Show Your Flexibility
The role requires availability on a rota basis, including weekends. Be prepared to discuss your availability openly and express your willingness to adapt to the needs of the business. This shows that you're committed and ready to contribute to the team.