Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and provide top-notch service in a retail environment.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible pay options.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: Great career development opportunities in a diverse and inclusive workplace.
The predicted salary is between 11 - 13 £ per hour.
Overview
Responsibilities
- Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
- You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer.
- You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
About the company
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Equality and closing
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Romford employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Romford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer sales roles and rehearse your responses. Focus on your past experiences in retail or customer service, and how they relate to the role of a Customer Sales Advisor.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Being personable and approachable is key in retail, so don’t be afraid to show your passion for helping customers.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to the StudySmarter site and submit your application directly. It’s a great way to ensure your application gets noticed!
We think you need these skills to ace Customer Sales Advisor in Romford
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Take a moment to read through the job description and match your skills to what we're looking for. We love it when applicants show they understand what we do and how they can contribute.
Be Yourself: Let your personality shine through in your application! We’re looking for genuine people who are passionate about helping customers, so don’t be afraid to show us who you are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Halfords Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items or services shows your genuine interest and helps you stand out as a candidate who is ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this will demonstrate your proactive approach and ability to connect with customers.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and customer interactions. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Be Ready to Discuss Availability
Since the role requires working on a rota basis, be prepared to discuss your availability openly. Highlight your flexibility and willingness to work weekends, as this shows your commitment to the role and makes you a more attractive candidate.
