Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch cycle service and repair while wowing customers with your bike expertise.
- Company: Join Halfords, a leading retailer with a passion for cycling and customer service.
- Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
- Other info: Flexible hours, training opportunities, and a commitment to inclusivity await you.
- Why this job: Combine your love for bikes with a rewarding career in a supportive environment.
- Qualifications: Experience in cycle services or retail, plus a knack for great customer service.
The predicted salary is between 11 - 13 £ per hour.
Got a passion for all things bike? You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you'll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with – and achieving – sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician in Northampton employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their values. This will help you connect your passion for bikes with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to customer service and cycle repairs. Think about how your past experiences can showcase your skills and enthusiasm for the role.
✨Tip Number 3
Show off your skills! If you have any practical experience with bike repairs or customer service, be ready to share specific examples. This will demonstrate your hands-on knowledge and ability to wow customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cycle Technician in Northampton
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about cycling. We want to see that you’re not just applying for a job, but that you genuinely care about the cycling community.
Highlight Relevant Experience: Make sure to mention any previous experience you have in cycle services or retail. If you've worked on repairs or built bikes before, we want to know! Even if your experience is from a different field, focus on transferable skills like customer service and problem-solving.
Tailor Your Application: Don’t just send out the same application everywhere. Take a moment to tailor your CV and cover letter to this specific role. Mention how your skills align with what we’re looking for, especially around delivering fantastic customer service and working with cycles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Halfords Group
✨Know Your Bikes
Brush up on your knowledge of different types of bikes, including kids', adult, premium, performance, and electric cycles. Be ready to discuss your experience with repairs and services, as well as any specific brands or models you’re familiar with.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, especially in a retail or cycle services environment, and be ready to share these stories.
✨Demonstrate Team Spirit
Since you'll be helping to develop other team members, think of instances where you've shared your expertise or supported colleagues. Highlight your ability to work collaboratively and contribute to a positive team atmosphere.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific repair or customer complaint. Practice articulating your thought process clearly and confidently.