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- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in the automotive industry.
- Company: Join National Tyres, the UK's largest automotive service provider with exciting growth opportunities.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and fantastic discounts on products and services.
- Why this job: Make a real impact while advancing your career in a supportive and inclusive environment.
- Qualifications: Strong leadership skills and a passion for customer experience are essential.
- Other info: Access to training, career progression, and a vibrant workplace culture.
The predicted salary is between 36000 - 50400 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Average uncapped bonus of £10,800 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager in Liverpool employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Research National Tyres and Autocare, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to leadership and customer satisfaction. We want you to shine, so think about how your past experiences align with the Centre Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you started!
We think you need these skills to ace Centre Manager in Liverpool
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams in the past and how you can bring that energy to our Centre Manager role!
Customer Satisfaction is Key: Since providing an excellent customer journey is crucial, share specific examples of how you've delivered high customer satisfaction in previous roles. This will show us you're passionate about the customer experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key achievements stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Halfords Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Centre Manager and the specific responsibilities it entails. Familiarise yourself with National Tyres and Autocare's values, services, and recent developments in the automotive industry. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Emphasise Customer Experience
Customer satisfaction is key in this role. Be ready to discuss how you've previously enhanced customer journeys and dealt with challenging situations. Think of specific instances where your actions led to positive outcomes for customers, as this will show your commitment to delivering excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the company is the right fit for you. Consider asking about the training opportunities available, the team culture, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
