Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options.
- Why this job: Step into management with training and support for your career growth.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Be part of an exciting growth journey in motoring services and electric mobility.
The predicted salary is between 13 - 16 £ per hour.
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.
You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
To be successful in this role you'll need:
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Department Supervisor in Eastleigh employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor in Eastleigh
✨Tip Number 1
Get to know the company inside out! Research Halfords, their products, and their values. This way, when you chat with them, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your experience aligns with the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Department Supervisor in Eastleigh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering great customer service. We want to see how you've wowed customers in the past, so share specific examples that showcase your knack for making people happy!
Emphasise Your Leadership Experience: Since this role involves supervising a team, it's crucial to mention any previous leadership or coaching experience. We love to see how you've motivated others and helped them achieve their goals.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show us you understand what we're looking for. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join the Halfords family!
How to prepare for a job interview at Halfords Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of retail management and customer service. Familiarise yourself with Halfords' products and services, especially if you have a passion for motoring or cycling. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in supervising or leading a team. Prepare specific examples of how you've coached others or delivered training. Highlight any achievements against sales targets to showcase your ability to drive results and motivate your team.
✨Emphasise Customer Service Excellence
Since this role is all about delivering exceptional customer service, think of instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to creating a positive shopping experience and how you handle challenging situations.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the department. It shows your interest in the role and helps you gauge if it's the right fit for you.
