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- Tasks: Deliver top-notch customer service while fitting and repairing tyres on the go.
- Company: Join National Tyres and Autocare, part of the Halfords family, leading in motoring services.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Other info: Flexible working hours with great career growth opportunities.
- Why this job: Be part of a growing team making a real impact in the automotive industry.
- Qualifications: Full driving licence and a passion for customer service.
The predicted salary is between 30000 - 30000 £ per year.
Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you’ll order and collect stock from your base location, load the van and plan your route. Driving to customers’ homes or workplaces you’ll carry out booked jobs, working to the highest technical and safety standards.
Responsibilities:
- Safe keeping – and driving – of the National Mobile van and all equipment.
- Removing, repairing and fitting tyres, gained either in a garage or on the road.
- Providing great face to face customer service.
- Managing time, acting on own initiative and identifying the best way forward.
- Ensuring compliance with Health & Safety regulations and practices.
- A full driving licence with no more than 6 points.
Hours & Schedule:
This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday – 08:30 – 12:30. Van and tools provided for use during shifts and during the optional one hour call-out period either side of each shift.
Benefits:
- Store discount: 25% off most products across Halfords and Tredz.
- Employee discount: up to 50% off garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced.
- Uniform.
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services.
About the Company:
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Inclusion:
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Mobile Tyre Technician in Croydon employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Tyre Technician in Croydon
✨Tip Number 1
Get to know the company! Research National Tyres and Autocare, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Mobile Tyre Technician, you'll be interacting with customers face-to-face. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver top-notch service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips about the role and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the team at National Tyres and Autocare. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Tyre Technician in Croydon
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with tyre fitting and repairs. We want to see how your skills match up with what we need, so don’t hold back on showcasing your technical know-how!
Customer Service is Key: Since you'll be interacting with customers directly, it’s important to demonstrate your customer service skills. Share examples of how you've provided great service in the past – we love a good story!
Be Yourself: We’re looking for genuine people who fit into our team. Don’t be afraid to let your personality shine through in your application. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to get your application and for you to stay updated on your progress!
How to prepare for a job interview at Halfords Group
✨Know Your Stuff
Make sure you brush up on your tyre knowledge and technical skills. Be ready to discuss your experience with removing, repairing, and fitting tyres, whether in a garage or on the road. This will show that you’re not just a driver but a skilled technician.
✨Customer Service is Key
Since this role involves face-to-face interaction with customers, prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure customer satisfaction.
✨Plan Your Route
Familiarise yourself with the area where you'll be working. Knowing the best routes can help you manage your time effectively during the interview. You might even want to mention how you would plan your day to maximise efficiency.
✨Health & Safety Awareness
Be prepared to discuss health and safety regulations relevant to the job. Show that you understand the importance of compliance and how it impacts both your work and customer safety. This will demonstrate your professionalism and commitment to high standards.