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For Companies At a Glance
- Tasks: Deliver amazing customer service and help customers find what they need.
- Company: Join Halfords, the UK's top retailer for motoring and cycling products.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options.
- Why this job: Be part of a growing team and make a real difference in customer experiences.
- Qualifications: Experience in customer service and a proactive attitude are key.
- Other info: Great training opportunities and a fun, inclusive work environment.
The predicted salary is between 11 - 13 £ per hour.
Job no: 563180
Work type: Part time, 16 hours per week
Site: Crawley, County Oak Retail Park
Location: West Sussex
Salary: £11.10 - £13.31 per hour
Business Area: Retail
Responsibilities
- Deliver great customer service in a retail sales environment.
- Proactively identify and meet customer needs.
- Demonstrate and explain products and fitting services.
- Work on a rota basis, including weekends.
- Focus on achieving sales targets.
Requirements
- Experience of delivering great customer service, ideally in a retail sales environment.
- A proactive approach to helping customers and understanding their needs.
- Availability to work on a rota basis, including weekends.
- Ideally, some experience of working towards and achieving sales targets.
Benefits
- Store discount – 25% off most products across Halfords and Tredz.
- Employee discount – up to 50% off your garage bills at Halfords Autocentre.
- Breakdown cover discount – bike cover as standard for all annual policies.
- Discounts on groceries, shopping, holidays, insurance, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24/7.
- Trade Price Bike Scheme – buy one bike per year from a range of bikes at a significant reduction.
- Life Assurance.
- Uniform.
- Option to join Sharesave scheme – save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream – access up to 30% of your pay as you earn it and save automatically for the future.
- Health Cash Plan – claim cash back towards healthcare costs and access health and well-being services.
Why Halfords?
We’re the UK’s leading retailer of motoring and cycling products and services. Join us as we rapidly grow our business with a focus on motoring services and electric mobility. You’ll receive extensive training and support to progress your career within the Group.
EEO Statement
We are an equal opportunities employer. At Halfords we are committed to creating an inclusive workplace for our colleagues and welcome applicants from all backgrounds.
Customer Sales Advisor in Crawley employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Crawley
✨Tip Number 1
Get to know the company! Research Halfords and understand their products and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would proactively meet customer needs. Role-playing with a friend can help you feel more confident when discussing your experience.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Halfords.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Customer Sales Advisor in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering great customer service. We want to see how you've proactively helped customers in the past, so share specific examples that demonstrate your skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Honest About Your Availability: Since this role involves working on a rota basis, including weekends, be upfront about your availability. We appreciate transparency, and it helps us understand how you fit into our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Halfords Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Halfords. Being able to discuss specific items and their features will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you identified customer needs and went above and beyond to meet them. This will demonstrate your proactive approach.
✨Understand Sales Targets
Since achieving sales targets is a key part of the role, be ready to discuss how you've met or exceeded targets in previous jobs. Share specific strategies you used to drive sales and how you can apply those to this position.
✨Be Ready for Rota Questions
As the job requires working on a rota basis, be prepared to discuss your availability. Show that you're flexible and willing to work weekends, as this will reflect your commitment to the role and the team.
