Centre Manager

Centre Manager

Newport Full-Time 42000 - 58800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to achieve business goals and ensure customer satisfaction.
  • Company: Join National Tyres, the UK's largest automotive service and repair business.
  • Benefits: Enjoy uncapped bonuses, discounts, and flexible working options.
  • Why this job: Great career progression, training opportunities, and a chance to make an impact.
  • Qualifications: Strong leadership skills and experience in customer service required.
  • Other info: Inclusive workplace welcoming diverse applicants; apply even if you don't meet all criteria!

The predicted salary is between 42000 - 58800 £ per year.

Apply now Job no: 554299
Work type: Full time
Site: Newport
Categories: Autocentre Management
Location: Isle of Wight
Salary: £42,000 per annum + bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Responsibilities:

  • Lead and manage the team to achieve business objectives and provide excellent customer service.
  • Drive business performance and ensure customer satisfaction.
  • Meet compliance standards across health and safety.
  • Manage sales turnover and KPIs effectively.

Benefits Include:

  • Average uncapped bonus of £10,800 per year (with potential to earn more).
  • 5 days a week.
  • Earn extra with our refer a friend scheme – T&C’s Apply.
  • 5.6 weeks’ annual leave.
  • Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores.
  • Discounts on groceries, shopping, insurance, days out, restaurants and more.
  • Family & Friends Discount Events.
  • Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme.
  • Financial planning support via Wagestream – access up to 30% of your salary in advance.
  • GP Access, 364 days a year, 24 hours a day.
  • Join the Share save scheme with a 20% discount on shares.
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs.
  • Pension Scheme & Life Assurance.

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and experience:

  • Fantastic leadership and team management skills within the automotive or similar industry.
  • Experience delivering high customer satisfaction and effective management.
  • Engaging and motivational, coaching-based approach to team development.
  • Experience of meeting compliance standards across Health and Safety.
  • Experienced with high sales turnover and managing KPIs.
  • Excellent communication skills, both verbal and written.
  • IT proficient, with the willingness to learn in-house systems.
  • Good time management.
  • A current valid driving licence.

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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Centre Manager employer: Halfords Group

At National Tyres and Autocare, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. Located on the beautiful Isle of Wight, our Centre Manager role not only provides competitive salary and uncapped bonuses but also extensive benefits including generous annual leave, discounts, and access to health services. Join us for a rewarding career where your leadership skills can shine and you can make a real impact in the automotive industry.
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Contact Detail:

Halfords Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Centre Manager

✨Tip Number 1

Showcase your leadership skills by sharing specific examples of how you've successfully managed a team in the automotive industry. Highlight any initiatives you led that improved team performance or customer satisfaction.

✨Tip Number 2

Familiarize yourself with the latest trends in automotive services and electric mobility. Being knowledgeable about these areas can set you apart as a candidate who is ready to contribute to our growth.

✨Tip Number 3

Prepare to discuss your experience with KPIs and sales turnover management. Be ready to explain how you have met or exceeded targets in previous roles, as this is crucial for the Centre Manager position.

✨Tip Number 4

Demonstrate your commitment to health and safety compliance by discussing any relevant training or certifications you have. This will show us that you prioritize a safe working environment for your team and customers.

We think you need these skills to ace Centre Manager

Leadership Skills
Team Management
Customer Service Excellence
Business Performance Management
Health and Safety Compliance
Sales Turnover Management
KPI Management
Coaching and Development
Effective Communication Skills
IT Proficiency
Time Management
Driving Licence

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Centre Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.

Highlight Leadership Experience: In your CV and cover letter, emphasize your leadership and team management skills. Provide specific examples of how you've successfully led a team in the automotive or similar industry, focusing on customer satisfaction and business performance.

Showcase Customer Service Skills: Demonstrate your commitment to excellent customer service. Include examples of how you've improved customer experiences in previous roles, and how you plan to maintain high standards in this new position.

Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords from the listing, such as 'compliance standards', 'KPIs', and 'team development' to make your application stand out.

How to prepare for a job interview at Halfords Group

✨Showcase Your Leadership Skills

As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team to achieve business objectives or improved customer satisfaction.

✨Demonstrate Customer Focus

Highlight your passion for customer experience during the interview. Be ready to discuss specific strategies you've implemented in previous roles to enhance customer satisfaction and how you measure success in this area.

✨Know Your KPIs

Familiarize yourself with key performance indicators relevant to the automotive industry. Be prepared to discuss how you have managed sales turnover and KPIs effectively in your previous positions.

✨Emphasize Compliance Knowledge

Understanding health and safety compliance is essential for this role. Be ready to talk about your experience with compliance standards and how you ensure that your team adheres to these regulations.

Centre Manager
Halfords Group
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  • Centre Manager

    Newport
    Full-Time
    42000 - 58800 £ / year (est.)

    Application deadline: 2027-02-08

  • H

    Halfords Group

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