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- Tasks: Engage with customers and provide exceptional service in a retail environment.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and flexible working hours.
- Why this job: Be part of an exciting growth journey and make a real impact.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: Inclusive workplace with opportunities for career development.
The predicted salary is between 10 - 13 £ per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Bristol employer: Halfords Group
Contact Detail:
Halfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your experience can add value. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Sales Advisor in Bristol
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in delivering great customer service. Whether it's retail or another sales environment, we want to see how you've wowed customers in the past!
Tailor Your Application: Take a moment to read through the job description and match your skills to what we're looking for. We love it when applicants show they understand what we need and how they fit into our team.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re all about finding the right fit for our team, so being genuine can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Halfords Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, as this role is all about delivering great service. Be ready to share these stories!
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing what they sell and how it benefits customers will show that you're genuinely interested in the role and can help you stand out during the interview.
✨Demonstrate Your Sales Experience
If you've worked towards sales targets before, be prepared to discuss your achievements. Highlight any strategies you used to meet or exceed those targets, as this will demonstrate your proactive approach to helping customers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available or how success is measured in the role. It shows you're engaged and thinking about your future with the company.
